Paying for your order with WU

WU is a reliable payment solution for any transaction. We chose WU because payments are fast and confidential. You have the option to pay at one of the many WU points of sale (500,000 WU branches in more than 200 countries) or directly on their website with your credit card.

  • Payment at a WU branch, or on the WU website with your credit card.
  • Minimum order of €140 (or 150$)
  • No additional fees from us (but WU transaction fees are your responsibility, we must receive the exact amount of your order)

1 – Pay for your order with WU

Please pay on the WU website with your credit card:

Or please visit the WU branch of your choice with your identity document and our WU payment information:

In branch or online, fill out the "Send money" form with the following information:

  1. The LAST NAME and first name of the beneficiary:

    We provide you with payment information on your order confirmation page.

    This recipient is for single use only, for this order only. For future orders, we will automatically assign you a different recipient.

  2. The first and last name of the person who paid for the order (as they appear on identity documents).
  3. Country of destination: Ukraine (the city is not essential).
  4. The amount you want to send (transaction costs are your responsibility).
  5. The recipient must receive the money in cash.
  6. Please request that the recipient receive the same currency as yours.
    For example, if you are paying in €, please request that the beneficiary receive €. 
    But if you are paying with $, please request that the recipient receive $.
    If you pay in a currency other than $ or the’€, then please request that the beneficiary receive in $.
  7. Do not make a lower transfer at 140 € or 150$ per beneficiary (minimum accepted).
  8. NEW, IMPORTANT: In "Reason for payment", you must choose "Humanitarian aid" or "Gift or gift" (or similar).
    (Please NEVER choose “family support” or anything related to relatives or your payment could be canceled).
  9. Keep it MTCN tracking number that the agent gives you so that you can send it to us via the form below.

 

2 – Send us the proof of payment via our confirmation form:

Once your payment is confirmed via WU, fill out the confirmation form below confirming that you have sent the payment. This step is important and mandatory.

Important Please be careful not to make any mistakes in the payment information below. Any error will result in a delay in the validation of your payment (48 hours to 1 week).

    My first name* :

    My name* :

    My email* :

    My country* :

    My order number *:

    Exact amount sent (without transfer fees) *:

    Method of payment used:
    Bitcoin, Litecoin, Bitpanda...WURIAZelle / VenmoBank transferWISE EURO

    WU Beneficiary's first name*:

    WU Beneficiary's Last Name*:

    MTCN Code WU*:

    RIA Beneficiary's first name *:

    RIA beneficiary's last name *:

    RIA PIN number *:

    Zelle / Venmo Reference Number*:

    Issuing bank*:

    Bank transaction number (transfer reference) *:

    WISE EURO transaction number (transfer reference)*:

    WISE USD transaction number (transfer reference)*:

    Please attach a photo of the proof of payment (except for Bitcoin payments):

     

    3 – Once the information is validated, we ship your order within 48 hours

    After validating your payment, we ship your order within 48 hours on average (working days).

    Your tracking number You will receive an email with tracking information for your package. This tracking number is also available in your... client area.

    If you have any questions, please don't hesitate to contact our customer service who will be happy to answer all your requests within 24 hours.

     

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